ESPN Unlimited

Anybody else having a problem with ESPN Unlimited? When I call it up on the TV is says Startup Error something went wrong the app could not start up correctly (1008) Still works on my laptop

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XfinityJeff

Official Employee

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1.2K Messages

12 days ago

Good morning @skintime, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issue you are having with ESPN unlimited, but you have come to the right place for assistance with this issue. Have you tried restarting the cable box and then trying the app again by chance?

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skintime

Contributor

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331 Messages

Yes. Unplugged boxes twice. Almost gets there then changes to black screen that says "startup error something went wrong the application could not start up correctly (1008). It still works on my laptop

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11 days ago

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XfinityAngie

Official Employee

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2.9K Messages

skintime,

Please send us a DM with your name and address.

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary.

2. Click the “Direct Messaging” icon.

3. Click the “Start new conversation” (pencil and paper) icon.

4. In the “To:" line, type “Xfinity Support”.

5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.

6. An “Xfinity Support” graphic will replace the “To:" line.

7. Type your message in the text area near the bottom of the window.

8. Press “Enter” to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

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11 days ago

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skintime

Contributor

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331 Messages

Why? What is the point? The message is in my post

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11 days ago

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XfinityMarshante

Official Employee

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1.4K Messages

Hello @skintime, for your privacy and the security of your account, we'll need to continue this conversation through a direct message so we can securely access and review your account details. If necessary, we can also open a ticket and take any additional steps needed to investigate the issue further.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

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11 days ago

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skintime

Contributor

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331 Messages

@XfinityMarshante Sent a direct message

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11 days ago

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skintime

ESPN Unlimited

XfinityJeff

skintime

XfinityAngie

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XfinityMarshante

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