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user_0qmzvm
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Thursday, October 3rd, 2024 6:30 PM

Every single channel says "This Requires a Subscription

Every single channel says this requires a Subscription.

Every...single...channel...

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2 months ago

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rightfooted

Expert

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1.4K Messages

2 months ago

Xfinity replied on X, "We do apologize it is a known issue and our back end team is working to get this fixed as soon as possible unfortunately there's no ETA yet. We thank you for your patience."

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user_r6mup6

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we have the same issue... every channel says "To watch this program, you'll need to upgrade your channel package. Go to XFIN.tv/subscribe to select what channels you'd like to add to your lineup."

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2 months ago

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XfinityThomasC

Official Employee

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2K Messages

Hello, @user_r6mup6 checking in to see if you are still experiencing these issues. Let us know if you are using an X1 TV box or Streaming your cable subscription. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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