History Hit

When I try to open the History Hit app on my television, it is giving an error code of 04035. When I first signed up for the channel, it worked for about three days and now keeps giving this error code. Please help.

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EG

Expert

•

107.1K Messages

4 months ago

The concern is not "Home Networking" help related.... Topic moved here to the TV help section for assistance.

0

XfinityMartyR

Official Employee

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1.5K Messages

4 months ago

user_kti4k4 Thanks for reaching out! Have you tried restarting the X1 TV box?

3

0

U

user_kti4k4

3 Messages

If you mean un-plugging it then yes, many times.

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4 months ago

0

XfinityMartyR

Official Employee

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1.5K Messages

user_kti4k4 Let's take a closer look for you. Please send us a direct message, so we can review your account.

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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4 months ago

0

U

user_kti4k4

3 Messages

Thank you user_kti4k4. I have sent a message to Xfinity Support.

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2 months ago

0

X1

user_kti4k4

History Hit

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