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1 Message
Tuesday, June 16th, 2026 4:53 PM
I replaced my old remote with a new one but I can’t activate it.
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Expert
119.6K Messages
1 month ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.
Official Employee
2.6K Messages
@ERMDJim You're in the right place for help!
I have a link that walks you through pairing your remote https://www.xfinity.com/support/remotes
Please let us know if this resolves everything for you!
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
(edited)
EG
Expert
•
119.6K Messages
1 month ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.
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XfinityKei
Official Employee
•
2.6K Messages
1 month ago
@ERMDJim You're in the right place for help!
I have a link that walks you through pairing your remote https://www.xfinity.com/support/remotes
Please let us know if this resolves everything for you!
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
(edited)
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