1 Message
How do I resolve the error message "There is no Software to execute"
My television screen displays the error message "There is no software to execute" with a blue background and Pace logo in the top right corner. The other televisions in my home are functioning fine. This television uses the device 16x4 DOCSIS 3.0 Cable Modem plus AC1600 Router Model:MG7540.
XfinityJohnG
Official Employee
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1.2K Messages
1 month ago
Thank you for reaching out to us here @Darius56. If you are still experiencing that error message on your TV we would be happy to assist you with that from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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