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Visitor

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3 Messages

Sunday, June 15th, 2025 5:04 PM

How do I TURN OFF the Xfinity X1 screensaver?

Every time I turn off my TV at night, then turn it on in the morning, it shows the Xfinity X1 box screensaver. How do I turn OFF that screensaver. It is annoying. Thank you!

Official Employee

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2.1K Messages

14 days ago

Hi there, @user_mqcr3g Thank you for reaching out to us about the screen saver. At this time the screen saver can not be disabled however, you can change the settings to 5 hours. To make the changes you would press the Xfinity key then Setting Icon>Device Settings>Screen Saver>Screen Saver Start After. From here you can choose 5, 15, 30 minutes or 5 hours. -Richard

Visitor

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3 Messages

There should always be a disable option on that.  5 hours means that every morning when I turn on the TV and get the screensaver, I have to use the remote and go through a bunch of settings, Home/HDMI-1/and then the normal programming can be viewed.

Official Employee

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2.1K Messages

Thank you, @user_mqcr3g I do apologize, at this time there is not a way to disable the screensaver.-Richard

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Visitor

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3 Messages

Turns out the screensaver was being generated by the Xfinity wireless X1 box, in which you CAN completely disable the screensaver. 

Contributor

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298 Messages

@user_mqcr3g​ how?

i have not found that option yet

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