If your Xfinity DVR isn't recording programs after clicking the record button, check for a full DVR, internet connection issues, or recording schedule conflicts. Ensure the DVR is properly connected, has available storage, and that the program is scheduled correctly. If problems persist, a system refresh or contacting Xfinity support may be necessary.
Good afternoon user_5b938y! Welcome to our Xfinity Forums Community. Sorry to hear that you are having trouble with the DVR. You have reached the right place, we are more than happy to assist you. I just have a couple questions to help me assist you further. Are you missing recordings that you had previously? Or are you having trouble recording in general?
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Hey there, 2538bailey! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about your recordings not recording when you set them to. Do you receive an error when they attempt to record or is it simply just not there after all the confirmations when setting the show to record?
MikeB39A
Problem Solver
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669 Messages
6 days ago
If your Xfinity DVR isn't recording programs after clicking the record button, check for a full DVR, internet connection issues, or recording schedule conflicts. Ensure the DVR is properly connected, has available storage, and that the program is scheduled correctly. If problems persist, a system refresh or contacting Xfinity support may be necessary.
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XfinityAdrienne
Official Employee
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1.2K Messages
5 days ago
Hey there, 2538bailey! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about your recordings not recording when you set them to. Do you receive an error when they attempt to record or is it simply just not there after all the confirmations when setting the show to record?
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