I have 2 TV boxes in my house. I cannot get any cable content on either one. I do get ERROR 03062

I have had multiple calls with various tech support people.  I have checked the wire multiple times.  At the current time, all expected channels are available, but that has lasted a could hours in the past--then we go back to the XRE-03062 error page.  I have a scheduled tech visit tomorrow (Sunday) between 8:00 and 10:00 AM.  Maybe I should say a prayer in church.

We appreciate your time while giving us a call. We can follow up here after your appointment, which you should now see in the Xfinity app. This error is usually referring to system and/or account issues. Some common troubleshooting tips which you may have tried during the calls: 

Select Try Again on-screen.

If this doesn't work:

1. Check that all TV connections are tight.
2. Make sure the TV Box hasn't been moved and is in a position to receive a WiFi signal.
3. Unplug the TV Box for one to two minutes and then plug it in again.
4. If that doesn't work, try restarting.
   • Say, “Restart TV Box” into your Xfinity Voice Remote.
   • Hold down the power button on your TV Box if applicable.

Problem resolved during tech visit.  Reoccurred as soon as he left.  He did redo a couple coax connections.  I found that I could create my problem by moving wires around.  I think that there may have been an issue with the coax connection on the TV box.  I can install a replacement TV box.  How do I get one to install?  I live less than 5 miles from a Comcast/Xfinity store.

I am sorry to hear that the problem returned after the visit z34jcm. You can absolutely swap your current cable box for a new one at the nearest Xfinity Store. Just be sure to bring in the old equipment. Do you know when you would have the opportunity to swap the equipment? We can follow up again to ensure that it resolves the problem.