We can't really help without knowing which remote and what device you are trying to use it with, but perhaps the information at https://www.xfinity.com/support/remotes can help you.
Hi there and welcome to Comcast @user_ytg53y. What seems to be the problem with your remote? When you press any button do you see the light on the remote blink?
BruceW
Gold Problem Solver
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27.3K Messages
27 days ago
We can't really help without knowing which remote and what device you are trying to use it with, but perhaps the information at https://www.xfinity.com/support/remotes can help you.
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XfinityRoberto
Official Employee
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2.3K Messages
25 days ago
Hi there and welcome to Comcast @user_ytg53y. What seems to be the problem with your remote? When you press any button do you see the light on the remote blink?
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