Inferior Xr15 remote

Many have voiced their opinion about the really poor design of the Xr15 remote compared to the Xr11.

The buttons are too small, it's less comfortable to hold and use and the 'What did they say?' replay button is gone.

We all pay a small fortune for Xfinity service and should be provided with equipment that we prefer.

Please strongly consider replacing the Xr15 with a modernised Xr11, keeping the same external design.

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XfinityOrlandoM

Official Employee

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3.7K Messages

1 month ago

@jjgustav

Thanks for reaching out to us, we apologize for any inconvenience. Have you tried going to the local Xfinity store to see if they have any more of the XR11 remotes in stock?

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jjgustav

Regular Visitor

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4 Messages

Yes, I have checked the Redmond WA store with no luck.

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1 month ago

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Thank you for your feedback @jjgustav regarding the remote. I know that the XR11 remote is harder to get because it has been a wile since the XR15 replaced it, but sometimes you can still find them at stores.

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1 month ago

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X1

jjgustav

Inferior Xr15 remote

XfinityOrlandoM

jjgustav

XfinityJeff

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