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1 Message

Saturday, May 16th, 2026 12:18 AM

Installed new device and won't work

It just keeps spinning 

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Official Employee

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668 Messages

16 hours ago

We appreciate you joining us here in the Xfinity community forums, user_siwybr! There's not much that's more frustrating than receiving new tech that doesn't work properly, so I'm sorry your device is giving you problems. To get a better idea of how we can help, can you provide some more detail about the device you installed and the issue it's having?

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