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Visitor

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4 Messages

Sunday, June 29th, 2025 3:31 AM

Language change on many channels

Suddenly, I have many channels playing in Spanish, when they used to be in English. 

Accepted Solution

Visitor

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4 Messages

1 day ago

Thank you! That worked. 

Official Employee

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291 Messages

Perfect, so glad that worked for you! Did you have any other questions or concerns I could assist you with at this time?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

 • 

1.7K Messages

2 days ago

 

user_jt0ht0 Did you check your settings to see if you might have changed it by accident?

 

Visitor

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4 Messages

Yes I have gone into settings and reset language and checked the other language settings. All are in english. But I am still having issues with AMC and some other stations. 

Visitor

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4 Messages

1 day ago

The commercials are in English. 

Official Employee

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291 Messages

Hey there user_jt0ht0. Here is some additional information to assist with trying to revert the audio back to English. 

 

To turn off Secondary Audio Programming (SAP) on Xfinity X1, follow these steps:

  1. While watching a show, press the down arrow on your remote to bring up the transport bar.
  2. Press the left key to navigate to the SAP button and press OK.
  3. In the Audio Options panel, select the audio track that you want to switch to, which will effectively turn off SAP.

Your choice will be saved for future programs until you select a different track. https://www.xfinity.com/support/articles/x1-sap-indicators-filters-transport-bar

 

Please let me know if this helps any. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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