Live TV on Paramount+ thru X1

Hello, when I try to watch live sports from the P+ app, all I get is a black screen. I’ve rebooted everything.

Responses

Oldest First

Selected Oldest First

XfinityDena

Official Employee

•

3.9K Messages

3 days ago

Thank you for reaching out. To confirm you have a Paramount + subscription? Are you getting any error messages or unable to see other content? @lbman

2

0

lbman

Frequent Visitor

•

17 Messages

Yes, I have a subscription. All I get is a black screen for live events. Shows are fine.

Like

Reply

3 days ago

0

lbman Thank you for the additional information! We do have an alert on this issue from our engineering team, they are actively looking into the issue. The mention a temporary solution to try, open the Paramount+ App first, then find and play the desired live event.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

3 days ago

0

X1

lbman

Live TV on Paramount+ thru X1

XfinityDena

lbman

XfinityMartyR

New to the Community?