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mmuscat01
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22 Messages

Saturday, January 25th, 2025 8:47 PM

Low resolution on X1 Paramount + app with Showtime

Is there any plan to update the Paramount Plus Xfinity app so you can watch Paramount + with Showtime in 4K and Doby vision.  Very disappointed in the app support for Paramount +

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2 months ago

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XfinityMarcus

Official Employee

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1.3K Messages

2 months ago

mmuscat01 thank you for using the Community Forums page to reach out, I understand that you have a concern regarding resolution on the Paramount Plus app via X1. What is the picture quality you are currently viewing content in?

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mmuscat01

Frequent Visitor

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22 Messages

looks like 720p but I don't know for sure.

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2 months ago

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XfinityKei

Official Employee

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1.4K Messages

@mmuscat01 Content that is 4K UHD or Dolby Vision/HDR10 will be marked with badges on the show page or with a note in the description box. If you have a few minutes can you check the TV show or movie to confirm the badge that's there? I am happy to check listings for you as well. 

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2 months ago

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