Frequent Visitor
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43 Messages
Movies in list are all scrambled / mixed up.
I click on an actor to see what he / she is appearing in, click on view all, go up to "Filter" & click on "Free" & "English", then go to the right to "Sort" & click on "Most Recent". Most Recent would show movies that are newest and scroll down to the oldest. Something seemed to have happened at our end within this month (October) & got messed up. All movies shown are all mixed up. Not in order from newest to oldest.
I did a system refresh, I did a restart, I even pulled the plug out of the box & put it back in on the tv upstairs, & my husband tried doing the same thing on the tv box downstairs. Nothing has worked.
Anyone know what happened?
****** Update: as of 10/31 everything is back to normal. Don't know why it happened.*******
XfinityBenny
Official Employee
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1.8K Messages
4 days ago
@jackie2034 Thanks for letting us know. Try the steps on this https://www.xfinity.com/support/articles/x1-clear-cookies-and-local-data-storage article to reset all the content.
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user_90reet
Visitor
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1 Message
23 hours ago
I am experiencing the same problem - All of a sudden (within the last 5 days or so) there are only untitled (in the channel guide) old B movies on several of the ScreenPix channels. What happened? And how do I make this stop?
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