MY TV doesn't show who is calling in the top right corner anymore

@BruceW​ thanks for coming to my rescue.  I'm an old lady and non techy so have no idea how to mess with the cable box other than choosing channels or recording stuff!!  I tried calling Xfinity and after about 15 minutes of phone tree and not having the correct wording for my problem I gave up.  Can you tell me how to do what you said?  I mean, I'm really on my own in this arena!! [Edited: "Personal Information"]

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary.

• Click the "Direct Message” icon (upper right corner of this page).

• Click the "New message" (pencil and paper) icon.

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.

• Type your message in the text area near the bottom of the window.

• Press Enter to send your message.

@user_coqt6f​ wrote: "... Can you tell me how to do what you said? ..." 

Google says:

• Press the xfinity button on your remote   >  With a voice 
• Select Settings (gear icon)                         >  remote you 
• Select Preferences                                     >  can also say 
• Select Notifications                                   >  "Notifications".
• Highlight Xfinity Voice and press OK to switch between ON and OFF.

THANK YOU THANK YOU THANK  YOU!!!  I tried just with the voice command and of course that didn't work, so I did it the long way - as you suggested - and it worked immediately!!  I'm not adventurous at all and afraid to click on any buttons or icons on anything, which is crippling as you can imagine!  I'm forever grateful!

@user_coqt6f Glad to see @BruceW was able to assist you with this. Happy to hear it's working again.

@BruceW Thank you!