1 Message
New batteries don’t help
My remote stopped working and just blinks even if I replaced the batteries no response can’t get it to work
1 Message
My remote stopped working and just blinks even if I replaced the batteries no response can’t get it to work
XfinityEmilyB
Official Employee
•
1.7K Messages
2 months ago
@user_6j6jsg Welcome to our community forum! Thank you for reaching out so we can get you a new remote that works. We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you to advocate for the best possible resolution :).
What's the model of your remote? Are you able to find your local Xfinity service center and set up an appointment so you can pick up a new remote free of charge?
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