New Poster
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3 Messages
New box new remote wont work
Successfully added Nighthawk wifi modem/router and one X1 box with XR15v2 remote. Tried to replace second old DVR box with new X1 box and XR15v2 remote. Box stuck on Select Your Language screen, won't respond to remote.
A+D+981 no response.
Xfinity + i TV says No Input.
Unplug & plug in no response.
Completely different X1 & XR15v2 (plan to have three total, as before) no response.



user_y4f7a1
New Poster
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3 Messages
3 days ago
AI troubleshooting is useless
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XfinityOrlandoM
Official Employee
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3.9K Messages
1 day ago
@user_y4f7a1
Thanks for contacting us. We apologize for the inconvenience. It’s been a couple of days since your post—were you able to set up your Xfinity cable box and sync your remote?
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