user_y4f7a1's profile

New Poster

 • 

3 Messages

11/01/2026 7:00 PM

New box new remote wont work

Successfully added Nighthawk wifi modem/router and one X1 box with XR15v2 remote. Tried to replace second old DVR box with new X1 box and XR15v2 remote. Box stuck on Select Your Language screen, won't respond to remote.

A+D+981 no response.

Xfinity + i TV says No Input.

Unplug & plug in no response.

Completely different X1 & XR15v2 (plan to have three total, as before) no response.

Oldest First
Selected Oldest First

New Poster

 • 

3 Messages

3 days ago

AI troubleshooting is useless

Official Employee

 • 

3.9K Messages

1 day ago

@user_y4f7a1

Thanks for contacting us. We apologize for the inconvenience. It’s been a couple of days since your post—were you able to set up your Xfinity cable box and sync your remote?

forum icon

New to the Community?

Start Here