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Saturday, June 15th, 2024 5:57 PM

Closed

New box won’t connect

New box just picked up from stoe wont connect. Have restarted multiple times

Official Employee

 • 

1.4K Messages

5 months ago

 

user_0a6s1y, Thank you for reaching out to Xfinity Support. Please let us know if you are still having trouble with your new box. We would be happy to help. 

 

2 Messages

No response ?????????????

2 Messages

1 month ago

Help with new connection 

Expert

 • 

107.2K Messages

1 month ago

@user_cggbx6 

Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.

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