Hey @user_s122q4 , Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Video services. When attempting to activate the video set-top box, are you receiving any error codes or error messages that we can reference to assist in troubleshooting? We hope to hear from you soon.
XfinityDemitrius
Official Employee
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2.2K Messages
9 days ago
Hey @user_s122q4 , Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Video services. When attempting to activate the video set-top box, are you receiving any error codes or error messages that we can reference to assist in troubleshooting? We hope to hear from you soon.
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EG
Expert
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114.1K Messages
9 days ago
Concern moved here to the TV help section.
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