Visitor
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8 Messages
New DVR installed, secondary boxes giving error
Installed new DVR furnished by comcast. Now secondary boxes don’t work. Getting XRE-03121 on all channels.
Visitor
•
8 Messages
Installed new DVR furnished by comcast. Now secondary boxes don’t work. Getting XRE-03121 on all channels.
XfinityBradM
Official Employee
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903 Messages
2 months ago
@elenapap That error describes a tuning error. The TV box attempts to tune to a live channel however there is a delay in checking the entitlements, interrupting the tune. What sort of troubleshooting steps have you performed from your end?
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