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Visitor
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2 Messages
03/23/2026 1:31 PM
My new remote won't turn the TV on or off and I have no control with volume
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Expert
120.5K Messages
6 months ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section for assistance.
Official Employee
2.9K Messages
5 months ago
To program your Xfinity remote to control your TV power and volume, follow these steps:
For more details, see: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
EG
Expert
•
120.5K Messages
6 months ago
The concern is not "On Demand" help related............ Topic moved here to the proper help section for assistance.
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XfinityAngie
Official Employee
•
2.9K Messages
5 months ago
To program your Xfinity remote to control your TV power and volume, follow these steps:
For more details, see: https://www.xfinity.com/support/articles/programming-your-xfinity-remote
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