U

Visitor

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1 Message

Monday, June 23rd, 2025 9:22 PM

No service

I have three TVs wit Xfinity service. None of them are working and it is  impossible to get through to a live person.

Official Employee

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2K Messages

6 days ago

Oh, no! I'm sorry to hear that your TVs aren't working @user_gegt36 and assure you that our Communities team is here to help. And, don't worry, we are real live people. :) To better assist, I'd like to ask a few background questions. Are you experiencing any error codes or messages? Have you made any recent changes to your service? Have you also confirmed if there is an interruption in your area that may be affecting your service? You can check for service interruptions on our online status center here https://www.xfinity.com/support/statusmap

 

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