Visitor
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1 Message
Only tennis channel loses sound and rebooting does not fix it—other TVs in house have the sound. Other channels too
this happens regularly only to tennis channel. Rebooting the box not fix it. Random. Only tennis channel while other channels work, and tennis channel works on other TVs. Do I need a new box?


EG
Expert
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117.7K Messages
17 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
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XfinityTommy
Official Employee
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2.7K Messages
15 days ago
Good morning user_j2b4kl, have you attempted to run a system refresh in the Xfinity App?
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