Our DVR limit is to increase from 20 hrs to 300...

Hi. I noticed the change under: "Manage Plan, New Deals, Offers, TV/Streaming". Every plan listed receives 300 DVR hours (we currently have 20hrs), except "TV Core" which still gets 150 hours. I'm thinking this is something I need to just go to the new Xfinity store a couple of blocks from us, and see live people to discuss my options (which I don't mind doing). My "Ultimate TV" plan/discounts ends in August, I'm guessing I'll be informed there is no longer "Ultimate TV", that it's now called "TV Premium" which includes the 300 hrs (and a price increase, of course).

I would have thought existing contracts would automatically be bumped up, especially seeing that even the very basic service ("TV Core") gets 150 hours. Not to mention being a "Diamond" member of 30+ years. I actually started when Comcast was Jones Intercable, but I'm sure that's way, way, way before your time. Those were fun, easy times having cable; I'm sure other folks using the service back then can relate/understand with a smile.

Thank you for your time and service, Benjamin!

I would be more than happy to review your plan, and to review options with you. We do appreciate you being such a long-time Xfinity member for sure. I would be glad to do a courtesy account review, to ensure you are getting the best value. 

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