user_wssff5, I hope you are doing well today. I appreicate you taking the time to create a new post. We did have many reports of issues with TV services, but we have since worked to clear up the problem. Are you still running into issues with your TV services, or are you having trouble with all of your services? If you check the status map here https://www.xfinity.com/support/statusmap, does it reflect an ongoing service interruption?
user_wssff5 I'm sorry that the interruption lasted for so long. I was fortunate since my main TV uses the Xfinity Stream app and that was not impacted, but my X1 cable box did have trouble. I'm happy that there have not been any lingering issues.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_9xkc7o
Visitor
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2 Messages
8 days ago
Me too cant get on the website and the chat line is a waste keeps going in circles
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user_9xkc7o
Visitor
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2 Messages
8 days ago
Not paying for todays charges
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XfinityVianney
Official Employee
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2.7K Messages
6 days ago
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user_wssff5
Visitor
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2 Messages
5 days ago
The problem persisted for some time that day but no significant problems since.
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