I cannot get my new insignia fire TV, remote, volume to work with my Xfinity X one box remote everything works except for the volume and I tried one code. I need more codes now that may work.
I cannot get my new insignia fire TV, remote, volume to work with my Xfinity X one box remote. The volume is the only thing that will not work on the Xfinity remote.
Hey there, @thuszar, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with troubleshooting the remote. Have you tried these steps in this article for pairing? https://www.xfinity.com/support/articles/programming-your-xfinity-remote
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityVianney
Official Employee
•
2.4K Messages
5 months ago
Thank you for reaching out. If you visit this link, https://www.xfinity.com/support/remotes/, you can find the options to pair your XR15 remote to your TV.
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