1 Message
paramount+
Why am I paying for Paramount+ and Showtime but can't get access to Paramount+?
Paramount+ shows log in with a provider by Xfinity isn't listed. How do we get access for something we are paying for?
1 Message
Why am I paying for Paramount+ and Showtime but can't get access to Paramount+?
Paramount+ shows log in with a provider by Xfinity isn't listed. How do we get access for something we are paying for?
Yves_C
2 Messages
8 months ago
Just a heads up and saw this on another post - https://forums.xfinity.com/conversations/customer-service/paramount-plus-with-showtime-impossible-to-sign-into-app-with-subscription-from-xfinity/65e426a4aad9eb48a85beebb
TV Update: Effective February 7, 2024, Showtime was renamed Paramount
+ with SHOWTIME. This service does not include access to the Paramount
+ app.
I checked my statement and that was on there. That was frustrating.
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XfinityJeniece
Official Employee
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2.4K Messages
8 months ago
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PhoenixEQ
18 Messages
8 months ago
When you go here: https://www.paramountplus.com/ there are two choices. 1) Paramount+ Essential and 2) Paramount+ with SHOWTIME.
On my Xfinity bill it says I have this:
Premier Triple Play
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cmwhite829
New Poster
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3 Messages
7 months ago
Read the thread referenced by Yves_C. There are two Paramount+ with SHOWTIME. There is the Paramount+ with SHOWTIME network and the Paramount+ with SHOWTIME app. The network is what we get. The app is a separate paid subscription.
Yes, it's very disappointing but that's the way it is.
(edited)
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mlml
Frequent Visitor
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9 Messages
6 months ago
We know the app is ‘separate’. The issue is when we try and watch paramount+ through the cable box it redirects us to SIGN INTO the app.
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Tek
Problem Solver
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856 Messages
3 months ago
They not the same. Paramount decided to rename the Showtime cable channel Paramount+ with Showtime.
So the cable channel is not Paramount + the streaming app.
Granted, they have added some Paramount + Streaming App shows to the cable channel...
They are not the same.. extremely confusing move by Paramount.
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