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user_q6qlu7
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Wednesday, May 21st, 2025 2:16 AM

Peacock

Purchased peacock premium and had it canceled. Upgraded to Xfinity and connected peacock trough same email address that I used peacock. I activated it and currently says active on Xfinity but it’s not showing as premium on peacock even though I used it to connect the same peacock I’ve been using. 

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1 month ago

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XfinityAmandaB

Official Employee

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2.3K Messages

1 month ago

 

user_q6qlu7 Thank you so much for stopping in for help with your Peacock subscription. If you took advantage of the Peacock offer that is included with our higher speed tier options, the Premium is what is included with the offer. Premium Plus would be the ad-free option. To make sure your offer is linked correctly, our Peacock Premium promotional offer overview page walks you through the setup. 

 

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