Picture quality

My local channels, ABC, NBC, CBS & FOX, are not coming in clearly. These is pixel discord. This has been going on since the weekend.

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Official Employee

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3.1K Messages

4 days ago

user_3cuha7 Good afternoon! Have you attempted to run a system refresh? That is always the best option to get this type of thing sorted out.

You can do that with the Xfinity App:

Select Troubleshoot or Restart Device to send a remote refresh and authorization signal to the box.

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