jrt395's profile

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Sunday, March 22nd, 2026 8:30 PM

Pixelated tv

We have been experiencing pixelated images on our tv when watching live xfinity programming and recorded programs on our dvr. The pixelation is not an issue when we watch streaming programs. We have checked and replaced the hdmi cords and have restarted our box multiple times and updated software. We spend way too much money for xfinity to deal with these issues on a regular basis.

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2.3K Posts

14 days ago

Hello @jrt395, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Please check out our many helpful tools to troubleshoot your cable services:

TV Help and Support
Fix your TV service using the Xfinity app
Troubleshooting TV

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