Pixelating and freezing

user_g4x1ek  Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.
 
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You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….