Pixelating

All channels pixelating severally. This has been going on approx a year. Streaming apps don’t seem to be affected. Tech came out, no success.

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XfinityThomasD

Official Employee

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1.6K Messages

5 months ago

user_56p772 I'm sorry to hear that you've been having these picture issues for so long. Did the technician advise any signal issues? Have you also tried to swap the TV box?

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U

user_0d6d48

Visitor

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2 Messages

4 days ago

My picture is scrambled. Do not want this happening during Olympics. This happen 4 years ago during Olympics. Did not enjoy this during sking championships.!!!!!

Now it's happening again.

1

0

XfinityJorge

Official Employee

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2.7K Messages

user_0d6d48 Hi there! Thanks for using our Forums and taking the time out of your day to let us know about these connection issues. Are they still ongoing at this time? We are here to help if so.

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2 days ago

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X1

user_56p772

Pixelating

XfinityThomasD

user_0d6d48

XfinityJorge

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