Visitor

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1 Message

Thursday, March 12th, 2026 6:50 PM

Pixelation and glitchy

I have been living with this for months now. Several stations have major glitch and pixelation problems and I’m unable to see my TV program

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Official Employee

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2.5K Messages

25 days ago

Welcome, @user_4lnz12! Thank you for creating a post about your video quality concerns. I'm sorry to hear about the trouble you've had, and I'd love to see what we can do to help! To start, may I ask what troubleshooting you've tried so far (i.e. power cycling the TV Box, remote troubleshooting through the Xfinity Assistant, etc.)?

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