Visitor
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4 Messages
pixelization and sound drops
During the last month I have had pixelization and sound drops on several channels, including local NBC and CBS as well as Home Sports Network (Astros games). This happens on both recorded and live feeds. I did a system refresh, but it did not help. There have not been any error messages.
XfinityMarcus
Official Employee
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1.6K Messages
10 hours ago
user_eebf46 thank you for using the Xfinity Community Forums page to reach out and share your experience with pixelation and sound drops. Let's get your service addressed and restored to its former glory. Does this occur with all content on these Networks? Are you able to replicate the issue now?
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