Visitor
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2 Messages
pixelization on all channels
Ever since a power outage four days ago, I have had pixelization on all channels but is very severe on HD channels 720 through 732. I have tried all the trouble shooting recommendations on the Xfinity support site but nothing has helped. Suggestions welcomed
XfinityRaul
Official Employee
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2.2K Messages
10 days ago
@user_9hdqsl Thank you for making us aware of the pixelated issues you've been experiencing. I also appreciate you troubleshooting on your own by using the Xfinity support site. I would be more than happy to help figure out a solution to this problem you're having.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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