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Wednesday, June 5th, 2024 2:13 AM

RDK-03013

Just upgraded 3 cables boxes , hooked them up and cant get them to activate. Wont go pass welcome screen. Ive been trying for hours to get a live person on the phone or find help in the online agent chats but cant get ahold of anyone.

Official Employee

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1.3K Messages

6 months ago

HI @user_17fe82 Thank you for reaching out on the Xfinity Community Forums. We are happy to assist you. Are you still seeing an issue with getting the activation on the cable boxes.

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