Visitor
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2 Messages
Recordings not working
Recorded several football game recorded today, none yesterday. On a daily basis when we go to recording, they are often not shown. We then have to go to “scheduled “, and usually that’s where we will find it. The ball games are not there either and just didn’t record. Please help!
user_ijd70q
Visitor
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2 Messages
2 days ago
Is someone helping me?
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XfinityDilary
Official Employee
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4K Messages
1 hour ago
Restart your Xfinity TV box and allow it to fully reconnect.
After the restart, check Saved > Recordings to see if the missing recordings appear.
Check Scheduled and confirm your upcoming games still show as scheduled to record.
If you use the Xfinity Stream app, check there as well to see whether the missing recordings appear.
For the football games that didn’t record today, do you remember which games they were? Also, is this happening on every TV in the home or only one TV box?
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