Visitor

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1 Message

Sunday, August 24th, 2025

Reminders that can not be deleted

I continue to get reminders for programs that I NO LONGER HAVE INTEREST IN AND CANNOT DELETE THEM ACCORDING TO THE PUBLISHED PROCEDURE YOU HAVE. THE OPTIONS TO DELETE DO NOT EXIST.  THIS IS BECOMING VERY ANNOYING AND IF YOU CANNOT FIX THIS I WILL CANCEL MY SERVICE WITH XFINITY.

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Official Employee

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448 Messages

4 days ago

Hey there user_k7wjox 👋 I know exactly how annoying it can be to receive notifications for things that I couldn't care less about, whether it be on my TV, my phone, or anywhere else, so you've brought this to the right place as Xfinity does actually have a way to manage reminders for specific series through our X1 equipment 👍 To delete reminders on your X1 box, follow these steps:

  1. Using the on-screen guide, find and highlight the program for which you set a reminder, then press the INFO button on your remote.
  2. Highlight Reminder Options and press the OK button.
  3. Select Cancel Series Reminder and press the OK button.
  4. A confirmation message will appear, indicating that the reminder has been canceled.

This process will remove the reminder from your scheduled list. Please give these steps a try and let me know if they work for you!

 

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