user_xi0hgw Sorry to hear that you're having trouble with your remote. I'd always test out if a change in batteries helps, but if you're still having issues, we can also offer to get a new remote shipped to you. Please let us know if you're still having trouble with the remote.
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XfinityThomasD
Official Employee
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1.9K Messages
4 months ago
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user_mo97pu
Visitor
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2 Messages
4 months ago
I have an extra remote here. How do I change it
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