Visitor

 • 

2 Messages

Sunday, October 19th, 2025

"Screen saver" is no screen saver

Xfinity limits the "screen saver" timeout to 5 hours. Obviously, they have no concept of what a screen saver is. We have Dog TV to entertain our dogs . The screen saver makes the programming not viable since the "screen saver" kicks in halfway through the day and interrupts it. You see, a screen saver is supposed to prevent screen burn in by replacing a static screen with a screen using moving pixels. What xfinity does is replace a dynamic screen with a static screen which promotes burn in. Thus, xfinity has created the anti screen saver to ensure burn in on my tv. It is obvious xfinity is forcing the "screen saver" for a selfish reason. Please tell me what the reason is. I pay a lot of money for this service and am quickly running out of patience for this stupidity.

Oldest First
Selected Oldest First

Official Employee

 • 

173 Messages

19 hours ago

 

user_ryy6ce, Hi there. I understand your frustrations. I love Dog TV, and I am a big fan. Our screen saver feature on X1 now consists of approximately 15 to 20 images that are rotated and mixed in with helpful X1 Tips and Tricks, as well as a scrolling overlay of local news, weather and “Now Playing” at the bottom of the TV. Customers with Xi5 and Xi6 Wireless TV Boxes will have a WiFi signal strength icon on their screen saver.

Just to also share, a TV screensaver is an application that displays moving images, patterns, or photos on the screen after a period inactivity. Same goes for most PCs that have it enabled. It was originally designed to prevent "burn-in" on older CRT and plasma TVs but now also serves as an entertainment feature and a way to personalize a device. On modern TVs, particularly OLED models, it is still important for preventing image retention, which is when a still image is "burned in" to the display. 
 
Furthermore, it is built in our boxes to prevent the screen burn-in on TVs and to save energy during extended inactivity, even stopping audio. Pets tend to sleep through it. I wouldn't leave the company for a feauture that's a modern standard across streaming applications, cable boxes, and gaming consoles. 

 

forum icon

New to the Community?

Start Here