Visitor
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1 Message
service out - need restoration
telephone pole was hit - phone and electricity were out but restored hours ago - Comcast Xfinity cable is still out - hard to believe it's being worked on -
what is the real status
why can't I talk to a real live person
how can I reach a real live person
XfinityAmandaB
Official Employee
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2.3K Messages
1 month ago
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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