Hi there user_d76kip! Thanks for reaching out through our community forums! I, for one, can get really frustrated when a piece of tech isn't working properly or gets stuck, so I hope this issue hasn't caused too much of a headache for you. You're in the right place for help, and we'd be more than happy to assist! To clarify, are you stuck on a screen asking if you'd like Voice Guidance on or off, or are you unable to turn the Voice Guidance feature off?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_d76kip
Visitor
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2 Posts
10 months ago
My tv is frozen on Voice guidance
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