UNCNU's profile

Contributor

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97 Messages

Friday, July 18th, 2025 9:25 PM

sports app

xfinity, please fix the sports app.  for the past two weeks every single time I open it a big message pops up telling me I can set close game alerts. I don't need this popping up every time I open the app.

Contributor

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315 Messages

7 hours ago

that might be in the notification settings, 

turn off some of those notifications and the pop ups should disappear

Contributor

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97 Messages

unfortunately that didn't work.  it just shuts off notifications in the notifications section of the guide.  the sports app settings only relate to following specific teams and sports odds.

I think it's just some dumb glitch like when I used to get voice remote reminders every time I changed a channel despite having the voice remote feature turned off.

Contributor

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315 Messages

@UNCNU​ I am seeing the same behavior, I must not have used the app much this week because of the all star break.... I agree with you , It's annoying

Visitor

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1 Message

2 hours ago

I am seeing the same behavior for about the same amount of time (~ 2 weeks).

I have tried the following:
* Restart the cable box
* Turn off "Sports" notifications
* Turn off "All" notifications
* Set a "close game alert" for a game

To be clear, this is what is happening. When you press the "C" button on your voice remote, the "Sports Zone" app appears as expected. But shortly thereafter, you receive an overlay notification with the title "Set close game alerts in the Sports Zone app" and with the body text "Never miss the most exciting moments. Get a notification on your TV screen when the game gets close and the clock is running out - even when you're watching something else." and a button with the label "Got it". When the "Got it" button is selected, the overlay notification is dismissed. Every time you display the "Sports Zone" app thereafter, the same overlay notification appears.

So when does "Got it" *not* mean "Yes, what you just informed me of is understood"?

This is clearly a bug/defect.

Comcast, please issue a fix.

(edited)

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