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1 Message

10/13/2026 10:27 PM

Trouble hooking

I can't hook the now box up to my new Roku TV. I put the password in and it doesn't hook up. I need help with this!

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Official Employee

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4.6K Messages

19 days ago

Hey there, @user_pf398e, thanks for reaching out through Xfinity Forums. We would be happy to help you with troubleshooting your NOW TV box. I can understand how frustrating that is when you’re just trying to get your NOW TV box connected. When you enter the WiFi password, do you receive a specific error message, or does it simply fail to connect?

 

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