Support
Offers
Sign in
Visitor
•
1 Message
Thursday, April 30th, 2026 2:15 PM
I have a blue screen without a picture
Like
Comment
Follow
Responses
Official Employee
3.4K Messages
1 month ago
Thanks for reaching out to us, we do apologize for any inconvenience you're having with your TV services. This link gives great information on how to troubleshoot your TV services through our self-service options
https://www.xfinity.com/support/articles/troubleshoot-tv-no-picture-black-blue-screen
XfinityOrlandoM
Official Employee
•
3.4K Messages
1 month ago
Thanks for reaching out to us, we do apologize for any inconvenience you're having with your TV services. This link gives great information on how to troubleshoot your TV services through our self-service options
https://www.xfinity.com/support/articles/troubleshoot-tv-no-picture-black-blue-screen
0
0