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mw50
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Monday, September 23rd, 2024 8:06 PM

TV box rental

I purchased my own boxes but Xfinity will not activate them.  They informed me that I had to rent their TV boxes!

That is just wrong!

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2 months ago

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XfinityMartyR

Official Employee

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1.5K Messages

2 months ago

 

mw50 Hello, and thank you for reaching out! What type of boxes did you purchase? 

 

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mw50

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Pace XiD 1

Model: Pace PXD01 ANI

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2 months ago

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mw50

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@XfinityMartyR​ 

Model: Pace PXD01 ANI

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2 months ago

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XfinityThomasA

Official Employee

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mw50 - Did you get a cable card for your device?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 months ago

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mw50

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No I did not.   Do these require a cable card?   I do not see a place for one unless I remove the mesh covering and there is a mini card available that will fit that slot.

i do not see a card in the rental boxes from Comcast and these are the same boxes.

(edited)

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2 months ago

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