@user_lw3ezw Are you able to change channels or is it stuck on that screen? Can you try unplugging the power cord from the box, and plugging it back in? Let us know if that removes the error.
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XfinityRay
Official Employee
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4K Posts
4 months ago
Hi there, @user_lw3ezw! We are happy to help with your TV box! Are you seeing a specific error message, error code, or a certain color on the screen?
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user_s5tp1c
Visitor
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2 Posts
20 days ago
The bedroom tv is not working. Error code rdk03033
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