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Saturday, February 22nd, 2025 12:06 AM

Tv not working

Black screen other tv works

Official Employee

 • 

1.6K Messages

1 month ago

Hello, @user_1p0y70! Thanks for coming to the Xfinity Community Forum with your TV concerns. I'm sorry to hear about the trouble you're having, and I'd love to see what our team can do to help! We're great to work with because we can provide all the support you need, resolving most issues quickly. To start, what troubleshooting have you tried so far (i.e. restarting the cable box, checking connections, changing the TV's input, etc.)?

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