Visitor
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1 Message
TV won’t connect to Netflix, Amazon Prime, YouTube
Error message: “Sorry, something went wrong. Please try again” persists despite remote and hard reboot of cable box and cable modem
Visitor
•
1 Message
Error message: “Sorry, something went wrong. Please try again” persists despite remote and hard reboot of cable box and cable modem
XfinityMarshante
Official Employee
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826 Messages
12 days ago
Hello @user_u37mq9, thank you for taking the time to leave a post. Sorry to hear that you are having issues accessing your subscriptions. Since it's been a few days, are you still experiencing this error message on your TV?
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