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1 Message

Monday, December 29th, 2025 3:13 AM

TV won’t connect to Netflix, Amazon Prime, YouTube

Error message: “Sorry, something went wrong. Please try again” persists despite remote and hard reboot of cable box and cable modem

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Official Employee

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826 Messages

12 days ago

Hello @user_u37mq9, thank you for taking the time to leave a post. Sorry to hear that you are having issues accessing your subscriptions. Since it's been a few days, are you still experiencing this error message on your TV? 

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